Reference

Open your privacy choices on 7jh

7jh records the account, wallet, device and game-session details needed to run Roulette, Book of Gold, Football Strike and UPI, Paytm, PhonePe wallet actions, and this Privacy Policy…

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Explore how our privacy policy works

7jh Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy describes how we collect, use, share and keep personal data when you create an account, verify wallet activity, enter the lobby, join a table, use a slot room, or contact us about your profile. We collect what is needed for account operation, fraud

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checks, payment reconciliation, service messages, and legal duties that may apply in India, and we avoid asking for documents until a specific check needs them. Access to account services depends on local law and is available where local law permits; that same rule shapes how we
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verify location and eligibility. Payment references from UPI, Paytm, PhonePe and Google Pay are used to match your wallet actions, not to publish your private details. We also explain how you can request access, correction, export or deletion.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST CHANNELS

Check contact routes for privacy requests

Privacy requests should reach a channel that can identify your account without exposing extra details. Use your registered email when possible, include the account ID if you have it, and avoid sending card images or unnecessary documents until we ask. We read privacy messages alongside account security checks, so we may ask for verification before changing, exporting, or deleting data. If the matter involves a wallet action, share only the reference code.

Team online

Email privacy team

Send your privacy request from the email on your account. We use that address to confirm identity, locate wallet records, and reply with the next step for correction, access, export, deletion or a status check.

Live chat routing

Use live chat for quick routing when you are already logged in. Our team can create a privacy case, share the case reference, and tell you which proof is needed before account data changes or an export begins.

Wallet privacy help

For payment-related privacy questions, mention the UPI, Paytm or PhonePe reference code, not screenshots with extra details. We match the code to wallet records, then limit replies to the account owner after verification.

DATA PRACTICES

Browse our privacy handling practices

Your privacy is handled through account controls, access checks and short internal paths, not public threads.

Data we collect

Account opening creates basic profile records such as name, mobile number, email, login time, IP address, device type and wallet reference. Game sessions add table or slot activity needed for account history, settlement checks and dispute handling.

Cookie use

Cookies keep your session active, remember language and device preference, and help spot unusual access attempts. You can adjust browser settings, but some account and wallet checks may not work without essential cookies enabled.

Account security

We use password controls, one-time codes where available, device signals and manual checks to protect profile changes. If a new login looks unusual, we may pause sensitive actions until identity is confirmed by you.

Payment privacy

UPI, Paytm and PhonePe references are stored to reconcile deposits, withdrawals and refunds. We do not display full private payment details inside public areas, and only trained staff can view records needed for checks.

Data sharing

We share data only with service partners that help run account verification, fraud control, payment matching, hosting or legal responses. These partners receive limited fields tied to the task they perform for us.

Retention and deletion

Some records must stay for tax, dispute, fraud prevention or legal reasons. When retention is no longer needed, we delete or anonymise data, and you can ask us to check the status at any time.

Discover your privacy questions answered

Privacy questions are easier to answer when you know which account record is involved. The replies below explain the common requests we receive about profile data, cookies, wallet references, access records, correction, deletion and contact timing. If your situation includes a legal request or a payment dispute, we may need extra verification before we act. Keep your case reference ready when you return.

We collect profile details you enter, login records, device signals, cookie IDs, wallet references and game-session records. This helps operate your account, match payments, handle disputes, block fraud attempts and meet legal duties that apply in India.

Payment references help us match deposits, withdrawals and refunds to your wallet. We use them for reconciliation, dispute checks and account security, and we avoid sharing private payment details beyond teams or partners that need them.

Yes. Contact us from your registered email or while logged in, then tell us the data range you want. We verify identity before export because profile, wallet, device and session records can be sensitive.

Send the correction request through email or chat with the account ID and the field that is wrong. We may ask for proof before changing mobile number, email, payment name or other sensitive details.

Retention depends on the record type. Security logs, payment references and dispute files may stay longer than preference data because Indian tax, fraud control, payment reconciliation or legal duties can require a longer holding period.

You can ask us to delete data that is no longer needed. Some records may remain where law, fraud prevention, payment reconciliation or an open dispute requires retention, and we will explain the reason.

Your request is handled by support and account-security staff who need access to resolve it. We keep case records inside our systems, restrict access by role, and do not post your private details in public areas.

Open your privacy choices on 7jh

Check contact routes for privacy requests

Email privacy team

Live chat routing

Wallet privacy help

Browse our privacy handling practices

Data we collect

Cookie use

Account security

Payment privacy

Data sharing

Retention and deletion

Discover your privacy questions answered

01 What personal data does 7jh collect?

02 Why do you need UPI, Paytm or PhonePe references?

03 Can I ask for a copy of my account data?

04 How do I correct wrong profile details?

05 How long do you keep my records?

06 Can I delete my account data?

07 Who can see my privacy request?

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